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Why should you use a mortgage intermediary?


Following the Intermediary Mortgage Lenders Association’s (IMLA) recent figures which showed that 88% of mortgage applications via intermediaries resulted in offers, one broker has highlighted why using one is important.

Last week’s figures released by the IMLA showed a strong outlook for brokers and the wider mortgage industry, with 96% of the intermediaries surveyed stating that they felt confident about the future of the market.

Matthew Pennell, managing director of Choice Finance, said: “When it comes to mortgages, one size certainly does not fit all, and the whole experience can be very intimidating, especially for first-time buyers. 

“What a broker can do is look at every channel, and see what will benefit the customer most on a case-by-case basis. 

“Finding the best fit gives a customer the best chance of getting an offer, which is what we really want.”

Intermediaries have a broader access to products beyond what is available online or on the high street, and their flexibility means they can meet customers at a place and time that suits their needs.

“We look at the mortgage industry and see too much focus on clinching the deal with the customer, and not enough follow through,” Matthew added.

“That’s where brokers, such as ourselves, are different. 

“It’s not about the destination, it’s the journey. 

“A good broker should see themselves as a partner on the customer’s journey from application to completion, on hand with regular updates and advice and assistance at every step of the way.”

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