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Claims management company blame misleading statements on PR firm

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Claims management company blame misleading statements on PR firm

Claims management company, Cartel Client Review, has landed in hot water after issuing a press release which stated that £21 billion of credit card debt in the UK is covered by unenforceable credit agreements and could be written off. 

These are exactly the type of the exaggerating and misleading statements that have been prohibited by the Ministry of Justice in a bid to stamp out unscrupulous practices in the claims management sector.
 
Making false claims about the Consumer Credit Act has been banned by the government as, so far, no test cases relating to recent changes to the act have taken place in courts.
 
After guessing that customers will now be able to claim against 40% of their credit agreements thanks to these changes, John Rattigan, head of compliance at Cartel Client Review, quickly backtracked when contacted by the Daily Mail newspaper.
 
Mr Rattigan said that the press release had been sent by the company’s PR representatives before he could approve it and that if he had seen it he would not have given it the go-ahead. 
 
In the press release, the head of the firm, Carl Wright, is quoted as saying: “On average, I’d say our customers can claim against as much as 40% of their credit agreements.”




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