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Clever Lending realigns business processes
Clever Lending has made a number of changes to its business processes in a bid to become the leading master broker in the second charge mortgage market.
The changes focus on new DIP forms, improved technology and faster response times.
Sonny Gosai, head of specialist lending at Clever Lending (pictured above), said: “There are still further opportunities with seconds that the sector can make the most of, and Clever [is] at the forefront of these.
“We continue to build lender relations and offer the latest products and Clever exclusives to our brokers.”
According to figures released by the FLA, the value of new second charge mortgage business in November increased 3% to £80m, compared with the same period in 2016.
Sonny added: “The market is growing and we’ll definitely be increasing our market share in 2018.
“I’ll be continuing to ensure Clever [is] at the forefront of the second charge sector and capitalising on new ways of working to make that happen.
“Brokers need confidence when passing a case to a master broker; we are here to provide the right solution and make the process as smooth and encouraging as possible.
“More efforts are being placed with the training of all the staff in Clever Lending to further drive our business forward.”
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