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Adviser firm granted full FCA authorisation
Debt adviser PayPlan has received full authorisation from the Financial Conduct Authority (FCA).
The firm offers a variety of debt guidance solutions, including individual voluntary arrangements, debt management plans and administration orders, to more than 80,000 people each year.
Rachel Duffey, CEO of PayPlan, said: “[This] news confirms our status as a recognised leader in the debt advice field.
“The staff have worked very hard in creating a culture where the client always comes first and the FCA authorisation is a great recognition of everyone’s efforts.”
PayPlan has created an online portal through which its customers can monitor progress for certain debt solutions.
The firm can also communicate with creditors on behalf of borrowers to relieve them of stress.
“As a business, it’s important that we continually look to develop and improve where possible,” Rachel added.
“By doing this, we’re able to achieve the best outcomes for all our customers and we consider this FCA authorisation to be an important step along that path.”
Founded in 1992, PayPlan has now provided free advice to over one million people.
Earlier this week, the FCA rejected a debt adviser’s application because it did not have the appropriate human resources to ensure that it could comply with regulatory requirements.
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